Effective Date: 01.01.2025

Last Updated: 01.01.2025

This Privacy Policy explains how Dark Red Brand, MB (operating under the brand name Cargosy) collects, uses, shares, and protects your personal data when you interact with us via our website, contact forms, email, or while using our services.

We are committed to safeguarding your privacy and handling your data in accordance with EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Company Name: Dark Red Brand, MB
Brand Name: Cargosy
Company Reg. Number: 306324930
VAT Code: LT100016072310
Registered Address: Krokuvos g. 53-3, 09305 Vilnius, Lithuania
Email: info@cargosy.eu
Phone: +371 22025382
Website: www.cargosy.eu

Dark Red Brand, MB is the Data Controller of your personal information.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact Information (name, email, phone number)
• Company Details (business name, VAT number, address)
• Order & Inquiry Details
• Payment & Transaction Information (not stored by us, processed via third-party providers)
• Website Usage Data (IP address, device/browser type, referring pages, cookies)

We do not collect or process sensitive personal data such as religion, political views, health, or biometric data.

3. How We Use Your Data

We use your data for the following purposes:

• To provide and manage our sourcing and logistics services
• To respond to your inquiries and customer service requests
• To issue invoices and process payments
• To comply with legal obligations (e.g., accounting, taxes, KYC checks)
• To improve our website and user experience
• To send updates, quotations, or relevant business communications (only with your consent)

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity – when you enter into an agreement with us
• Legal obligation – to comply with laws (e.g., taxes, invoicing)
• Legitimate interest – for communication and business operations
• Consent – when you explicitly opt in to marketing or newsletters (you can withdraw anytime)

5. How We Share Your Data

We do not sell your personal data. However, we may share your information with:

• Trusted service providers (e.g., freight forwarders, payment processors, web hosting)
• Legal or governmental authorities if required by law
• Auditors or accountants for legal compliance

All third parties are bound by confidentiality and data protection agreements.

6. International Data Transfers

If your data needs to be shared with suppliers, logistics providers, or partners outside the EU (e.g., in China), we ensure such transfers are legally compliant and protected by data processing agreements or standard contractual clauses.

7. How We Protect Your Data

We take appropriate technical and organizational measures to protect your data, including:

• Secure servers and encrypted storage
• Access control within our team
• Use of GDPR-compliant tools and platforms
• Regular audits and backups

8. Data Retention

We retain personal data:

• For as long as necessary to fulfill the purposes stated above
• To comply with legal and tax obligations (typically 5–10 years for accounting data)
• Until you withdraw your consent (for optional communications)

9. Your Rights (under GDPR)

As a data subject, you have the right to:

• Access – see what personal data we hold about you
• Rectification – correct inaccurate or incomplete data
• Erasure – request deletion of your data (if no longer required)
• Restriction – request limited use of your data
• Objection – object to processing under certain conditions
• Data Portability – request your data in machine-readable format

To exercise these rights, contact us at info@cargosy.eu.

10. Cookies & Website Tracking

Our website may use cookies or third-party analytics tools (e.g., Google Analytics) to understand website traffic and behavior. You can manage cookie settings in your browser.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

13. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data:

Dark Red Brand, MB
Email: info@cargosy.eu
Phone: +371 22025382
Website: www.cargosy.eu